Frequently Asked Questions and Advice

The APA or its employees cannot provide legal advice, and can only provide general advice. However, in cases of disputes between members or third parties, you may consider:

  • Dispute resolution services
  • The Australian Small Business commissioner provides information about legal assistance in each state or territory
  • APA Members can access complementary independent legal advice from a lawyer with expertise in the legal area you seek advice on e.g. employment, contract or privacy law.
    • Insured members can access 30 minutes free legal advice per annum for any matters related to their business or employment in a physiotherapy business – not for personal matters. Call Insurance House on 1300 305 834
    • PBA (Premium Principal) members receive 60 minute consultation with William Buck included with PBA membership. William Buck refer PBA members to TressCox lawyers, who have experience in the health industry. PBA-PP members may call Andrew Gill on 03 9824 8555 or email
    • All members have up to 60 minutes preliminary verbal advice and a written report from Maurice Blackburn included in membership. This offer excludes questions about employment law, and is for employees only. For more information and to access this benefit, contact Olivia Tanner on (03) 9605 2654 or email

Complaints and notifications


Advice for practices and practitioners